FAQ

We have provided copies of our patient forms here. To save time when you arrive, we invite you to download, print, fill out and bring the completed forms with you to your appointment. You are also welcome to arrive 10-15 minutes early to your appointment to fill out your forms in-office if you would prefer. Please also bring a copy of your ID and insurance card to your appointment as well if you would like us to file your claims for you.

Katy Trail Dental is a non-contracted practice, which means that we are not in-network with any specific dental insurance providers. We have chosen to be non-contracted so that we can provide you with the highest quality of care and address your personal dental needs. As a courtesy service to you, we will file your dental insurance claims for your direct reimbursement. We do ask that you provide us with your insurance information so that we can research your coverage on your behalf prior to your appointment, and that you notify us if you have a change in your insurance. We will provide you with our best estimate of your treatment costs prior to providing your care.

To be non-contracted or unrestricted refers to when a patient seeks care outside the network of healthcare providers advertised, or “contracted,” by that patient’s insurance company. Most insurance plans will allow you to see any dentist of your choosing — you will simply not see us on your insurance company’s website as we do not have that advertising service in our agreement with your insurance company. In many cases, there is no difference between the patient’s cost responsibility with an in-network dentist. PPO insurance companies will allow you to see the dentist of your choosing. Our team will research your coverage prior to your appointment to make sure we can work with your insurance provider.

Our dentists and team are excited to become your dental care provider, and we never want finances to prevent you from receiving quality care. We will work with you regarding cost differences being unrestricted and will send all claims to your insurance on your behalf, as well as any written appeals needed to fund your dental treatment. This is our standard new patient policy.

Your treatment cost depends on a number of factors, including the type of treatment you receive and the severity of the problem being corrected. After your initial exam and consultation we will provide you with an estimate of what your insurance will cover. Payment is due in in full at the start of treatment. Insurance will reimburse you directly for your treatment costs.

Here at Katy Trail Dental, we pride ourselves on providing individualized, high-quality care. We offer comprehensive dental services to meet your needs, and work closely with you to create treatment plans that will help you enjoy the benefits of excellent oral health and beautiful smiles for a lifetime. Our goal is not only to help you enjoy a great smile, but also to build a strong foundation and relationship with you. You are never just another set of teeth, and our dentists and team always give you the time and attention you deserve. We are here to be your dental home. We stand by our work, and you are always welcome. We will remember not just the details of past dental procedures, but details about you. We invest in you, and in the quality of your care. When needed we work with local labs with whom we have developed close relationships and to whom we pay a premium to ensure that your treatment is of the highest quality. We also spend time on education — helping you understand your oral health, diagnosis and treatment options is important to us. Ultimately, our goal is to help you improve your oral and overall health.

We understand that dental care can be expensive and are happy to offer several financial options to work with your budget. We invite you to visit our Financial Options page for more details on these options.

We provide BOTOX to alleviate symptoms of bruxism, or teeth grinding, as well as to relieve orofacial pain and improve your overall appearance. Our dentists and team will perform a routine head and neck exam as well as confirm the evidence of bruxism to determine if you are a candidate for BOTOX treatment. Please be aware that we do not file medical insurance for this procedure.

There are several convenient parking options available when you visit our office, including:

• 2-hour parking is available on the east side of the building.
• If your appointment ends before 3:00 p.m. you can park in the lot at Javier’s Gourmet Mexicano restaurant.
• There is a separate lot on the southwest corner of Monticello Ave. and Cole Ave. in front of the building.

Yes, it is safe and recommended to maintain regular dental check-ups or more frequent dental visits during pregnancy. Pregnant women may experience gingivitis due to hormonal changes, tooth decay, and erosion from morning sickness.